Privacy Policy And Terms
Privacy Policy and Terms of Use for Appalachian Shed Co.
Effective Date: 1/19/2018 | Updated 2/28/2025
Appalachian Shed Co. ("The Company") is committed to protecting your privacy. This policy explains how we collect, use, store, and share personal information when you visit our website, purchase products, or communicate with us. By using our services, you agree to the terms outlined below.
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Privacy Policy
**1. Information We Collect**
We collect the following types of personal information:
**a. Customer Information** (Collected via website forms and interactions)
- Name
- Address
- Phone number
- Email address
**b. Tracking and Cookies**
- We use cookies, tracking pixels, and analytics tools to collect data on website traffic, browsing behavior, and interactions with our marketing materials.
**c. Payment Information**
- Payments are processed through a **third-party payment provider**. We do not store or manage sensitive financial details such as credit card numbers.
**d. Marketing and Communication**
- We collect customer contact details for order updates, marketing, and promotional messaging via **email and SMS**.
- Customers can opt out of SMS marketing by replying **STOP** or request assistance by replying **HELP**.
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**2. How We Use Your Information**
We use your information for:
- Processing orders and providing customer service
- Sending order confirmations, delivery updates, and payment processing notifications
- Communicating promotions, product updates, and marketing offers
- Analyzing website performance and improving customer experience
- Complying with legal and regulatory requirements
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**3. Information Sharing**
We **do not sell** customer data. However, we may share your information under the following circumstances:
- **With Third-Party Vendors** – To facilitate services such as payment processing, delivery, and customer support.
- **With Employees and Staff** – To ensure proper handling of inquiries, sales, and support.
- **With Marketing Partners** – To enhance our promotional efforts (without disclosing personal data for direct third-party marketing).
- **With Venue Owners & Business Affiliates** – If necessary, to fulfill service obligations.
- **With Legal or Regulatory Authorities** – When required to comply with applicable laws.
We **commit** not to transfer consumer data to external organizations **without explicit user consent** unless required by law.
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**4. Use of Photos, Social Media, and Publicly Shared Content**
By engaging with Appalachian Shed Co., customers agree that:
- Photos or videos shared on social media and tagged with our brand may be used for promotional purposes.
- Images posted to our platforms may be utilized in future marketing campaigns.
- Content provided by customers (such as testimonials or shed installation images) may be published on our website, social media, or advertisements.
If you do not wish to have your images used, you may submit a written request to our customer support team.
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**5. SMS and Email Marketing Policy**
**Message Frequency:**
- Customers may receive **weekly or as-needed** messages based on interactions with us.
**Opt-Out Policy:**
- You may unsubscribe from SMS marketing at any time by replying **STOP**.
- To request support, reply **HELP**.
**Data Rates Disclaimer:**
- Message and data rates may apply based on your mobile carrier.
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**6. Data Retention and Security**
- Customer information is stored securely and only accessible to authorized personnel.
- Marketing and transaction data is retained only for as long as necessary.
- We implement industry-standard security measures to protect user data.
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**7. Third-Party Payment Processing**
All financial transactions are handled by a **third-party payment provider**. Appalachian Shed Co. does not collect or store credit card details. Payments are subject to the provider’s terms and policies.
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**Terms of Use**
**1. Business Operations & Product Sales**
- **Appalachian Shed Co. sells storage sheds, metal buildings, and miscellaneous structures in Georgia and North Carolina.**
- We **do not own the sheds, manufacture them, or handle their delivery**—we act as a retailer.
- The Company is **not responsible** for delivery-related damage, installation issues, or third-party service errors.
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**2. Liability Disclaimer**
Appalachian Shed Co. is **not liable** for:
- Damage occurring during shipping or installation
- Delays in product delivery caused by third-party providers
- Errors or issues related to payment processing
Customers agree that purchases are made **at their own risk**, and The Company assumes no liability beyond product sales and order processing.
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**3. Customer Responsibilities**
- Customers must review product specifications, installation requirements, and delivery conditions before purchase.
- Any claims regarding product defects or damage should be directed to the **manufacturer or delivery service**, not Appalachian Shed Co.
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**4. Governing Law & Dispute Resolution**
- This agreement is governed by the laws of **Georgia**.
- Any disputes must be resolved through arbitration in **Gilmer County, Georgia**.
**5. Updates to This Policy**
Appalachian Shed Co. reserves the right to update this Privacy Policy and Terms of Use at any time. Changes will be posted on our website and take effect immediately.
For questions regarding our Privacy Policy or Terms of Use, please contact us at Email
By using our website, purchasing products, or engaging with our services, you acknowledge and agree to these terms.